Return & Exchange Policy

Exchange Policy:

An exchange will only occur due to size issues or in the unlikely situation that we have sent you a defective or incorrect item. The product purchased must be unused and undamaged by the customer for exchange or return. You have to notify us about the exchange within one week of purchase, no claims will be entertained afterward. 

Return Policy:

All sales are non-refundable, exchange is only allowed in the event where an incorrect item has been sent to you. In case of size issues exchange, we will only be able to exchange given we have size availability of the product. Any return or exchange should be brought to our notice within one week of the purchase. Any claims made afterward would not be honored. 

Refund Policy:

There will be no monetary return, all sales are final. Therefore, you can exchange due to size issues or in an event where an incorrect item has been mailed to you. 

Procedure for exchange:

We do not offer a monetary refund policy, however; the product can only be exchanged within 14 days. For further information regarding this, you can contact our customer service center at +92 310 0001554 or by emailing us at info@waniyabymehrazam.com

Order can only be canceled before it has been processed. Once the order is dispatched you will receive a shipping confirmation via email or message that will contain the shipping details and tracking information. As soon as the product has been shipped, our exchange policy will be applicable. We have the right to cancel orders due to shortage of stock, pricing errors, or credit card payments declined by the issuing financial institution.

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